IT solutions and support as solid as your designs.
Create a more solid IT foundation for new design technology --especially in today's challenging business environment.
At Techcare, we keep IT working at architecture and engineering firms.
Paper, pencils, and T-squares have given way to workstations, networks, large files, more storage, backup, and software.
Serving the needs of engineers, contractors, architects, and your customers is challenging enough in today's fast-changing environment and tough economy. Reliable and cost-effective technology is more critical than ever.
Workstations with special configurations, fast networks, industry-specific software such as AutoCAD and the database-driven tools like Revit have changed the way you work today. And, with tools such as e-mail and the Web, communication and data exchange with contractors, other architects and engineers, clients, and others working at offsite locations, technology has become far more critical and productive than ever before.
It's no wonder why more and more engineering and architecture firms in the Chicago area are turning to Techcare as a trusted partner for their IT solutions.
With Techcare, you will get a team that understands your firm's issues and recognizes how technology can be used to address the challenges and opportunities unique to your industry. In the process, we eliminate your worry about IT in general, including security, collaboration, remote access, backups, and disaster recovery:
- Desktop Management
- Techcare's dedicated Response Center staff manage the security, user support, and patching of the desktops and laptops used in your practice.
- Server Management
- The Techcare Network Operations Center (NOC) is focused on securing and supporting your practice's servers via remote administration, monitoring and backup with remote and on-site support. Hosting options are available.
- Network Service Management
- The Techcare NOC team allows you to focus on your patients and practice, while we worry about the plumbing that makes up your network infrastructure.
- CAD, Adobe, Time and Billing, PDA and other System Support
- Techcare takes the worry out of figuring out what the problem is. We will support your network and server access to applications and assist end-users in determining what the issue is; we will act as the support-liaison for the end-user with the software company to facilitate resolution of the issue.
"We had gotten to the point in the evolution of our technology that one of my architects frequently had to stop project work to work on technology issues, and project work was suffering. I didn't get into this business to worry about keeping computers running. Your responsive help desk service has been a God-send, and something we weren't receiving from our previous provider. I would recommend your service to other Architecture firms." George W. Reigle, AIA, CSI - Green Associates
"I chose Techcare because it allows me to budget what our support costs will be each month and because of their expertise with firms like mine. I would strongly recommend Techcare."
George Sarfatty, A.I.A. - Sarfatty Associates, Ltd.
Now Techcare can work on your IT so you can work on your projects.
Architects and Engineers are increasingly aware of how critical IT has become to their businesses. If the network went down for any extended period of time, would you know what to do?
Techcare knows technology because that is all we do. Your staff and clients are likely asking themselves if your technology (data, systems and tools) is highly reliable, secure, and running on an up-to-date IT infrastructure.
After the Techcare team assesses your IT assets for risks and best practices, we identify issues that need immediate attention. We will also build a long-range plan based on budgets and priorities. As part of taking care of IT, we:
- Keep workstations and servers performing in a stable and reliable manner
- Manage the network firewall and anti-virus software
- Keep all software and network connections up-to-date and properly patched
Contact Us -- and learn how Techcare IT Solutions can help you improve productivity, deliver innovative design ideas, and manage change throughout the project lifecycle.
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